Payment
We accept Credit Card, Debit Card payments via Paypal and direct payments which we process in our shop.

Cards we accept, (MasterCard / Visa / Visa Delta / Visa Electron / Solo / Switch).

The goods will not be delivered until the customer's funds that have been paid to Clear Stamps have cleared in full.

Order Notes
Please note that all transactions will be carried out in GBP (Great British Pound £). Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. Clear Stamps monitor prices on a daily basis.

We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, Clear Stampsreserves the right to decline orders for bulk or high value purchases.

Delivery
Your order will be sent to you by first class post which takes approximatly 3-5 days. International orders will be sent to you by first class International post which takes approximatly 3-25 days dependant on your location.

Credit Card Security
At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Privacy Policy
We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

Returns Policy & Guarantee
We guarantee your satisfaction. All of our products come with a no fuss guarantee.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.

More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

Contacting us
Please contact us at the details below:

Postal Address:
Clear Stamps
97 Cromwell Street
Stornoway
Isle of Lewis
Western Isles
HS1 2DG

Phone: 01851 703366
Fax: 01851 703366
Email: info@clear-stamps.co.uk
Email:info@clear-stamps.com
Web: www.clear-stamps.co.uk

Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Clear Stampsor other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. Clear Stampsowns the copyright in all materials on this site.

Copyright
All contents and information on this site including without limitation text, graphic and images, is the property of Clear Stampsor the property of their respective owners and is protected by United Kingdom copyright laws.

Tradmarks
All trademarks that appear on this site are the property of their respective owners

Cookies
A cookie is a small file that can be placed on your computer's hard disc through your web browser. Cookies can be used to compile anonymous statistics or to enabling us to recognise you when you visit the site to tailor the service you receive, perhaps to allow you to view pages that are restricted to users who register, or so that you do not have to re-login when you move from page to page. You do not have to allow cookies to be placed on your machine. You can set your browser to notify you before receiving a cookie so that you can decide whether to accept it or you can refuse all cookies although this can adversely affect the operation of some Web sites. Refusing to accept a cookie will not stop you visiting Clear Stamps Web site.

Privacy
You can access our Web site and browse our site without disclosing your personal data. There may be pages on the site that invite visitors to send information via forms or e-mail to enable you to ask for publications or information and advice, or to tell us what you think about particular issues. Clear Stamps take great care of any personal information you give us in this way and in the following paragraphs we set out how any personal information you give us is treated. If you choose to give us information about yourself you will be consenting to the collection, processing and storage of the information you provide.

Clear Stamps ensure that only staff that have a business reason to look at your information or data can do so, they cannot look at your information or data for personal reasons or out of curiosity. Clear Stamps may employ other companies and individuals to do work which may mean they have access to some personal information or data but they have the same restrictions as our own staff and are never allowed to use it for any other purpose. Clear Stamps will never sell personal information or data or share personal information or data with third parties unrelated to the services we provide unless we are required to do so by law or unless you have told us you consent to our doing this.

Information you provide will be stored by Clear Stamps and used to process the request; it will be retained for a reasonable period. Where a business transaction is then enacted commercial records may be retained for up to seven years.

Clear Stamps have no way of knowing if any person providing information through this site is who they say they are. Clear Stamps will assume all information is genuine and cannot be held responsible for any action taken as a result on relying it. If you have any reason to think someone has provided information to Clear Stamps using your identity please let us know and we will correct or delete the information. You have the right to request us to remove personal data from our Web site at any time. To do so, please contact Clear Stamps directly.

Should you have any concern regarding collection, processing, storage or disclosure of information submitted via this Web site please contact Clear Stamps. You have the right to ask for a copy of the personal information or data Clear Stamps hold about you. You will be asked to confirm your identity. If the information we hold about you is wrong you have the right to ask us to correct it.

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